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Title
Text copied to clipboard!Mailroom Supervisor
Description
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We are looking for a Mailroom Supervisor to lead and manage the daily operations of our mailroom. The ideal candidate will be responsible for supervising mailroom staff, ensuring timely and accurate distribution of incoming and outgoing mail, and maintaining a secure and organized mailroom environment. The Mailroom Supervisor will implement best practices for mail handling, oversee the use and maintenance of mailroom equipment, and coordinate with other departments to meet organizational needs. This role requires strong leadership, organizational, and communication skills, as well as the ability to troubleshoot issues and adapt to changing priorities. The Mailroom Supervisor will also be responsible for training new staff, monitoring performance, and ensuring compliance with company policies and postal regulations. Additional duties include managing mailroom supplies, preparing reports on mailroom activities, and identifying opportunities for process improvements. The successful candidate will have experience in mailroom operations, a keen attention to detail, and the ability to work effectively under pressure. This position offers the opportunity to play a key role in supporting the smooth flow of information and materials within the organization.
Responsibilities
Text copied to clipboard!- Supervise daily mailroom operations and staff.
- Ensure timely and accurate distribution of incoming and outgoing mail.
- Maintain mailroom security and organization.
- Oversee use and maintenance of mailroom equipment.
- Train and evaluate mailroom employees.
- Monitor inventory and order mailroom supplies.
- Prepare and maintain records and reports.
- Coordinate with other departments for special mailings.
- Implement and enforce company policies and postal regulations.
- Identify and implement process improvements.
- Resolve mail delivery issues and respond to inquiries.
- Ensure compliance with health and safety standards.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred.
- Proven experience in mailroom operations or similar role.
- Strong leadership and supervisory skills.
- Excellent organizational and time management abilities.
- Attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to operate mailroom equipment.
- Familiarity with postal regulations and procedures.
- Basic computer skills (email, spreadsheets, databases).
- Ability to lift and move packages up to 50 lbs.
- Problem-solving skills and adaptability.
- Ability to work under pressure and meet deadlines.
Potential interview questions
Text copied to clipboard!- What experience do you have supervising a mailroom or similar environment?
- How do you ensure timely and accurate mail distribution?
- Describe a time you resolved a mail delivery issue.
- What steps do you take to maintain mailroom security?
- How do you train and motivate mailroom staff?
- Are you familiar with current postal regulations?
- How do you handle high-volume or urgent mail situations?
- What mailroom equipment have you used or maintained?
- How do you prioritize tasks during busy periods?
- Describe your experience with inventory management.
- How do you ensure compliance with company policies?
- What process improvements have you implemented in previous roles?
